Purpose

The purpose of these Data Processor Policies is to outline the guidelines and procedures for data processing activities performed by our organization as a data processor on behalf of our clients, vendors, agencies. These policies ensure compliance with applicable data protection regulations and protect the rights and privacy of individuals whose data we process.

Data Processing Responsibilities

As a data processor, our responsibilities include processing personal data on behalf of our clients and in accordance with their instructions. We only process data in line with the purposes defined by our clients and will not use the data for any other purposes without explicit authorization.

Data Security

We are committed to implementing appropriate technical and organizational measures to ensure the security and confidentiality of the personal data we process. This includes protecting data against unauthorized access, accidental loss, destruction, or damage. We regularly review and update our security measures to address emerging threats and vulnerabilities.

Data Retention

We retain personal data only for the duration specified by our clients or as required by applicable laws and regulations. Once the retention period expires, we will securely and permanently delete or anonymize the data in accordance with our clients' instructions.

Subprocessing

We may engage sub-processors to assist in data processing activities. To the limit extent possible, we ensure that any sub-processor we engage provides sufficient guarantees of data protection and complies with applicable data protection laws. We maintain a list of authorized sub-processors and make it available to our clients upon request.

Data Subject Rights

We will cooperate with our clients to fulfil data subject rights requests, such as access, rectification, erasure, and objection, to the extent technically feasible. We will promptly inform our clients if we receive any requests directly from data subjects and provide necessary assistance in responding to such requests.

Data Breach Notification

In the event of a personal data breach, we will promptly notify our clients and provide all necessary information and assistance to enable them to fulfil their obligations under applicable data protection laws. We will also take immediate remedial actions to mitigate the impact of the breach and prevent any further unauthorized access or disclosure.

Data Protection Impact Assessment (DPIA)

Where required by applicable regulations, we will assist our clients in conducting Data Protection Impact Assessments (DPIAs) to evaluate the potential risks and impacts of data processing activities. We will provide necessary information and cooperate in implementing measures to address identified risks.

Training and Awareness

We ensure that our employees involved in data processing activities are appropriately trained and aware of their responsibilities regarding data protection. Employees are trained once every year to promote a culture of privacy and data protection within our organization.

Compliance Monitoring

We regularly review and assess our data processing activities to ensure compliance with these policies and applicable data protection laws. Internal audits and assessments are conducted to identify areas for improvement and ensure ongoing adherence to best practices.


These Data Processor Policies are subject to periodic review and may be updated to reflect changes in applicable laws or our data processing practices. Any updates will be communicated to our clients and made available upon request.


Please note that these policies are provided as a general framework and may need to be customized based on the specific requirements and legal obligations of your organization. It is recommended to seek legal advice to ensure compliance with applicable laws and regulations.